Terms and Conditions

Please review our terms carefully prior to making payment, as completing payment signifies acceptance of these conditions.

**Complimentary Waiting Time Policy:**
– **Airport Pickups:**
– Our drivers utilize flight tracking to ensure they are present at the meeting point upon the passenger’s arrival.
– We provide 60 minutes of complimentary buffer time after the flight’s landing to accommodate customs clearance and baggage collection.
– **Standard Pickups:**
– There is a complimentary waiting time of 20 minutes.

**Cancellation Policy:**
– 4 to 2 days before service: 20% Fee
– 47 to 24 hours before service: 50% Fee
– Less than 24 hours before service: 100% Fee
– We are open to flexibility with our cancellation policy, contingent upon assessing the impact of the cancellation.

**Cancellation Policy for Chauffeur Services and Events:**
– Less than 4 days before service: 100% Fee

**Change Surcharges:**
– Changes made less than 24 hours prior may incur partial or total surcharges.

**Liability Insurance:**
– Our licensed vehicles are covered by 50 million liability insurance.

**Legal Clause:**
– In compliance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR), Organic Law 3/2018 of December 5 (LOPDGDD), and other pertinent legal regulations concerning personal data protection, we hereby inform you that Private Driver Barcelona will process the personal data provided.
– The purpose of this processing is to maintain, develop, monitor, and execute the contractual relationship within the services specified in the contract’s scope.
– This processing is exclusively for contract execution, and the data will be retained indefinitely for archival purposes as long as mutual interest persists.
– Data will not be disclosed to third parties except as required by law.
– The data subject has the right to withdraw consent for data processing at any time.
– Should this right be exercised, the contract will be terminated in accordance with its terms, as data processing is essential for contract execution.
– Additionally, the data subject may exercise rights of access, rectification, erasure, and portability of their data, as well as rights of restriction or objection to processing by contacting Private Driver Barcelona at Plaça Llibertat 2, 08012, or via email at p19.growth@gmail.com.
– If the data subject believes that personal data processing is non-compliant with current regulations, they have the right to lodge a complaint with the Supervisory Authority (www.aepd.es).
– Private Driver Barcelona is responsible for implementing appropriate security measures in accordance with prevailing data protection regulations.
– All staff members of Private Driver Barcelona are knowledgeable about data protection regulations when handling client information.